Terms and Conditions

 
By visiting or shopping at this web site, you accept the following terms and conditions. Please read them carefully.

Copyright: All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.S. and international copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United States and international copyright laws.

Terms: Payment may be made with Visa, MasterCard, American Express or COD/Cash. Other payment methods must be pre-approved by FDJ/On Time. All orders must be accompanied by customer name, mailing address, billing address, and telephone number.

Shipping:Orders are shipped via United Parcel Service. Shipping and handling charges are added to all orders.

Back Orders: Items not currently in stock will be placed on backorder unless otherwise requested. Backorders receive priority when restocking shipments arrive. Backordered items will be indicated on the invoice.

Damaged Shipments: If a shipment is damaged, opened, or tampered with in transit, YOU must contact the carrier immediately and file a claim. Retain all cartons and packaging materials until after an inspection of the damaged shipment has been made.

Returns: We will take returns on merchandise provided they are unused, undamaged, and in their original packaging. We will not take returns on special order items, video tapes, CD's, DVD's or discontinued items. A return authorization number must be obtained from FDJ/On Time. This number must be placed on the outside of the package (next to the label is best). Returns must be sent back within 14 days of receiving the return authorization number. Returns must be packed in a sturdy carton or box. Even small objects should not be placed in an envelope. Returns without an authorization number or not packed in a box will be refused. The returns should include a copy of the invoice of sale and a note of explanation. All shipping and insurance costs are the customer's responsibility.

Returns made within seven (7) days may be returned for refund. Returns made within thirty (30) days may be returned for credit toward future purchases. Returns made after thirty (30) days will incur a 20% restocking fee at the discretion of FDJ/On Time.  No returns will be accepted after ninety (90) days.

Warranties: All warranties, expressed or implied, lie with the product's manufacturer.

Special Orders: All special orders are NON-RETURNABLE and NON-EXCHANGEABLE. NO EXCEPTIONS.

Sales Tax: Sales tax will be charged on all orders within the state of Florida, unless we have the appropriate tax exempt information on file.

Product Usage: Products sold by FDJ/On Time are for use by professional tradespeople only, and not for use in the household. Those not knowledgeable with the use of electrical, high temperature, grinding, and high speed equipment or hazardous materials should not purchase such items since misuse can be dangerous to health and property.

Miscellaneous: FDJ/On Time is not responsible for typographical errors or omissions.

Disclaimer of Warranties and Limitation of Liability: THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.